The team and system performed exceedingly well.
- The onboard satellite imagery provided by ACE-IMS provided a valuable overview of the incident scene for Airport team and having the passenger manifest imported directly onto ACE-IMS proved invaluable for the Crisis Call Centre team.
- The tailored database of all airline response team members at every destination station also proved invaluable for alerting other airports of an enhanced security level being adopted.
- Too many benefits of having the system to list here but the real highlight of the response process was using the unique Crisis Management Guides program provided on ACE-IMS and the outcome was that a comprehensive, effective and efficient, risk-based action plan was created, assigned and reviewed by the CMT without a checklist in sight.
To finish off the event, the exercise players are required to log back into ACE-IMS and complete an “After-Action-Review”. This enables the Emergency Response Planning Team to compile the perfect debrief summary report and consider and implement any recommendations for change.
Well done to all who took part. A great effort.